MICH Tactical Helmet Rail System(ARC Rail) - Khaki

5 Year Warranty

We offer a 5 year manufacturer warranty on all products sold on our website. This means we guarantee that your product will remain free of manufacturer defects under normal use for 10 years.

How does Yoluck ship your order and how long does it take to ship ?

We’ve created a list of common questions our customers ask when shopping online with us. If you are unable to find an answer to your question, please send our Customer Service Team an email at support@yoluck.com.

Yoluck will ship orders as soon as possible. For example, if you purchase three items, they will be shipped to you based on lead time and availability. This way you get as much of your order as soon as possible, which means that your order may come in separate packages, especially if you order products from different manufacturers.

We will bear the shipping cost for products returned because of product defect, misrepresentation, or false description. Afterward, we will initiate a full reimbursement should you decline an offer to replace the item with the same item of equal value and assured quality.

Order Confirmation:

As soon as you place your order with Yoluck, you will receive an order confirmation e-mail. This means that your order has been logged in our system and your credit card has been pre-authorized for the purchase. Afterward, We will confirm whether the product you ordered can be shipped immediately.If your item is on backorder or unavailable, we will cancel the pre-authorization and duly inform you via e-mail.

Order Shipment:

Orders are shipped within 2 business days from the date of your order. The product page will contain the most accurate estimate on shipping and lead times. Shipping and lead times provided on the product page are our best estimates based various factors including order volume, International situation, etc., and may vary due to these factors.

You will receive an email containing the tracking information of your order after the order has been shipped. If you do not receive tracking information from us within seven business days of the lead time specified on the product page, feel free to follow up with us at support@yoluck.com.

Damages:

We take full responsibility for any obvious damage to your product caused by wrong packaging or delivering an already defective product. Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should document it when signing for delivery. If the item(s) contained in the package arrives damaged, please send photos to support@yoluck.com, and we will process an insurance claim on your behalf.

Return Policy

1.Return request is available within 7 days after receiving the item for any reason,All returns must be in good condition with the original tags,labels,and packing,does not affect the secondary sales,Yoluck can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.
2.if item have quality issues,online refund or exchange up submission is available within 180 days after delivery.After confirming the product problem, please return it yourself,Currently only self-return is available;
3.If you choose self-return,you are required to pay the return shipping cost first;
4.Within two working days after receiving the items, Yoluck will return the shipping cost and the price of the item to your account;
5.For items that cannot be returned, Yoluck will negotiate with you to return part or all of the price of the item to ensure your best interests;
6.Yoluck will bear all the freight for the exchange.